Effective Date: July 13, 2025

This Privacy Policy describes how Lilly Ellen LLC ("we," "us," "our") collects, uses, shares, and protects personal information through our website https://www.lillyellen.com, as well as related services such as graphic design, printed merchandise, and digital downloads.

By using our site, you agree to the practices described in this Privacy Policy.

We may collect the following types of information:

• Name 
• Email address 
• Mailing address 
• Phone number 
• Billing and payment information (processed via secure third-party services) 
• Account login credentials (if applicable)
   

• IP address 
• Device and browser type 
• Pages visited and time spent 
• Referral links and navigation patterns
   

• Product purchases (print or digital) 
• Order history 
• Delivery information
   

We use your information to:

• Process and fulfill orders 
• Communicate order updates or customer support 
• Provide downloads or delivery of purchased products 
• Improve our services, content, and marketing 
• Respond to legal obligations 
• Send promotional content (only if you opt in)
   

Our website uses cookies and similar tracking tools (such as pixels and analytics scripts) to:

• Remember your preferences
• Analyze user behavior on our site 
• Optimize your experience 
• Provide personalized offers and marketing
   

When you visit our site, a banner will appear asking for cookie consent. You can:

• Accept all cookies 
• Decline non-essential cookies 
• Manage specific cookie preferences
   

To modify cookie settings at any time, update your preferences in your browser settings or revisit our banner (bottom left of screen).

• Service providers (payment processors, print partners, web hosting) 
• Law enforcement or government agencies when legally required 
• Business successors in case of a sale, merger, or transfer of business assets (with notice)
   

Depending on your location (e.g., EU/UK/California), you may have the following rights:

• Access a copy of your data 
• Request correction or deletion 
• Object to or limit processing 
• Withdraw consent to marketing 
• Request portability of your data
   

To make a request, contact us at lillyellenllc@gmail.com. We will respond within 30 days.

We take reasonable and appropriate security measures to protect your information.
However, no online service is 100% secure. Use strong passwords and monitor your accounts regularly.

We retain your data for as long as needed to fulfill the purpose of collection, to comply with legal obligations, or resolve disputes.

• Orders: typically retained for 3–7 years
• Email and support communications: 1–2 years or upon request for deletion
   

Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children.

If you are visiting from outside the United States, please note your information will be processed in accordance with U.S. law.

We may update this Privacy Policy from time to time. Any changes will be posted here with the revised effective date. Please review it periodically.

For questions, data requests, or concerns:

Lilly Ellen LLC
Lexington, South Carolina 29072
📧 lillyellenllc@gmail.com
🌐 www.lillyellen.com